Mental Health helplines and crisis contacts in an emergency
Call 999 and ask to speak to the police whether it is about you or somebody else
If you’re in crisis and need to speak to someone:
– Samaritans Working to make sure there’s always someone there for anyone who needs someone
Free 24 hour helpline: 116 123
E-mail: jo@samaritans.org
– Shout Free and confidential crisis text line for anyone in the UK who is struggling to cope. Available 24/7, designed to enable individuals to take their next steps towards feeling better. Shout can help with issues such as stress, anxiety, panic attacks, depression, suicidal thoughts, relationship problems and bullying
Text SHOUT to 85258
– Call NHS 111 and chose the mental health option to speak to the Crisis Team
– Contact your GP and ask for an emergency telephone appointment
Help also available from:
Working with families affected by drugs and alcohol
If you seem to be having trouble with your drinking, or if your drinking has reached the point of where it worries you
Helpline: 0800 917 7650
Email: help@aamail.org
Support and understanding for the families and friends of problem drinkers, whether they’re still drinking or not. Alateen is part of Al-Anon and can be attended by 12 to 17 year olds who are affected by another person’s drinking, usually a parent
Helpline: 0800 0086 811
Alternatives to Violence Project Britain
Working in communities and in prisons helping people of all ages, backgrounds, and in different life situations including survivors of domestic violence, prisoners on short and long sentences, homelessness people who are seeking help to deal with the hardships they face in rebuilding their lives, ex-Services personnel who may struggle to reintegrate into society post-deployment, professionals in the care industry who might face conflict in their day-to-day jobs and people who want to improve their general wellbeing
Phone: 01904 636318
Changing Lives York’s core client group are ex-rough sleepers and those at risk of sleeping rough – most of whom have complex issues primarily connected with drug and alcohol misuse and mental ill-health
All other services: 0191 2738 891
Email: central.office@changing-lives.org.uk
Compass Phoenix (North Yorkshire)
A free, confidential health and wellbeing service for children and young people in North Yorkshire who need support with issues related to drugs, alcohol, mental health and/or sexual health
Advice line: 0800 008 7452
Phone: 01904 661916
Email: phoenix@compass-uk.org
Crisis and Home Based Treatment Team
For those experiencing severe and complex mental health issues
North Yorkshire
Humber
Tess, Esk and Wear Valley
Drinkline
Confidential free helpline for those worried about their own or someone else’s drinking
Helpline: 0300 123 1110 (weekdays 9am to 8pm, weekends 11am to 4pm)
Honest information about drugs, including advice on what to do in an emergency
Helpline: 0300 123 6600 (24/7)
Text a question to 82111
For the family and friends of compulsive gamblers
A fellowship of people who share their experience, strength and hope with each other so that they may solve their common problem and help others do the same
Recovering drug addicts who can help you get and stay clean
Phone: 0300 999 1212 (10am to midnight)
National Association for Children of Alcoholics (Nacoa)
Providing free, confidential telephone and email helpline for children of alcohol-dependent parents and others concerned about their welfare
Helpline: 0800 358 3456
Email: helpline@Nacoa.org.uk
Find a rehab for you or someone else, relating to drug and alcohol abuse
Salvation Army Early Intervention and Prevention Team
Crisis intervention service. Conducts early morning street walks to identify rough sleepers and offer support to access accommodation, and can arrange access to emergency accommodation, longer term accommodation, food and showers. Signposts people to further support services including drug and alcohol, mental health and accessing private rented accommodation
Drop In Session: 63 Lawrence Street, York
Offering information, advice and guidance for anyone in housing need over the age of 18
Open: 10am-noon Monday to Friday
Phone: 01904 416562
Helps participants decide whether they have a problem, builds up their motivation to change and offers a set of proven tools and techniques to support recovery
SSAFA (Soldiers, Sailors, Airmen and Families Association)
National charity helping serving and ex-service men, women and their families in need.
Open: 9.30am-5pm Monday to Friday
Support line: 0800 260 6780
Phone: 020 4566 9117
Email: northeast.region@ssafa.org.uk
Free, confidential online support with drugs, alcohol and mental health for individuals, families and communities
Offering help and support for people caring for someone with an addiction
Phone: 01904 715490
Email: enquiries@yorkcarerscentre.co.uk
Access to advice, information and a full assessment; clinical and psychological services; opportunity to volunteering and employment readiness services; referral to other support services where relevant, and needle exchange
Online referral form
Phone: 01904 464680
Email: yorksms.info@cgl.org.uk
A peer-support, and peer led recovery group, experts in direct personal experience and therefore offer a safe space, activities, and connection for members of the community who are either in recovery or who may not be in recovery but have an interest. A judgement free zone. Recovery Cafe sessions: Tuesday 4.30pm-6.30pm at Acomb Garth Health Centre, Thursday 1pm-4pm at St Bede’s Pastoral Centre (21 Blossom Street), women only Friday afternoon, and Sunday 11am-1pm at CGL (3 Blossom Street). All sessions are coordinated and ran by YIR group members
Phone: 07724 312084
Email: info@yorkinrecovery.org.uk